Do I need to be home to accept delivery?
Due to COVID-19 all parcels will be delivered with authority to leave until further notice to limit contact to respect and protect your safety. Tracking is provided for every order.
Can I pick up my order to save on shipping fees?
Due to COVID-19 and the latest State of Disaster in Victoria, we are only permitting local contactless click and collect if your address is within a 5km radius of Hermitage Street in Lilydale. Contact us for further details.
I'm local, can you deliver my order to save on shipping fees?
Due to COVID-19 and the latest State of Disaster in Victoria, we have suspended local contactless delivery for all of the following suburbs until further notice.
Lilydale, Coldstream, ChirnsidePark, MountEvelyn, Mooroolbark, Montrose, Kilsyth, WandinNorth, Croydon and CroydonNorth.
All online orders will be sent via courier service with tracking.